DESCRIPTION
ASTRO Command Center is a free utility program created by
ASTRO Gaming, a Logitech sub-brand. It's an all-in-one solution that makes it
simple for customers to set up their ASTRO audio gaming peripherals. However,
not all of the company's products are supported by this software. Only three
versions, the MixAmp Pro TR, A50 Wireless + Base Station, and A20 Wireless will be able to detect and work with it.
Furthermore, professionals, gamers, and live streamers can
use the ASTRO Command Center software to fine-tune every input and output
parameter of their ASTRO Gaming headphones to ensure that they are perfectly
tuned for their individual setup.
In addition, the ASTRO C40 TR Configuration Software is
built exclusively for use with the ASTRO C40 TR Controller and allows for
complete customization of the controller's customizable settings. Other ASTRO
Gaming devices will not be detected by the software and the C40 TR Controller
is not compatible with the ASTRO Command Center.
Especially, for these ASTRO devices: MixAmp Pro TR, A50
Wireless + Base Station, and A20 Wireless, the ASTRO Command Center software
allows full programming of the customizable settings. The software is
incompatible with the C40 TR Controller and will not identify any other ASTRO
Gaming products previous to the generations listed above. The ASTRO Command
Center software allows for complete programming of all ASTRO devices'
changeable settings.
ASTRO a40 Firmware Update
Installation of Astro software
https://www.astrogaming.com/customer-service/firmware-and-software/software.html
Download the Astro Software. Is there any software already installed? Continue
to Step 2. Firmware should be updated.
Select the appropriate download for your operating system:
Choose PC Download if you're using Windows.
Choose MAC Download if you're using a Mac.
Open the downloaded file and follow the Astro program
installation instructions (Astro Command Center).
Astro gadgets should be connected.
Close the base station (convert to PC mode on the base
station) or the MixAmp (push and hold the Power button for 3 seconds) on the PC
or Mac for power.
Connect the game headset to the MixAmp using the micro USB
to USB cable or place it in the base station (charging cable).
Step 2: Install the latest firmware
The Astro Command Center will automatically look for
firmware upgrades if the devices are connected.
Are there any fresh updates available? Checking sound
settings are the third step.
Are there any fresh updates? Follow the steps below to
complete the process.
After that, click Update once more.
The update is now being installed and executed. The gaming
headset will need to be reconnected after using MixAmps. Hold the Power button
down until the color changes from white to red.
Step 3: Double-check your sound
settings
The Astro Command Center may be used to check the sound
settings of the gaming headset.
Three sound options are shown below: Equalizer, Microphone,
and Stream port.
Check the Equalizer settings if you're having trouble with
sound reproduction.
Check the Microphone settings if you're having issues with
the microphone.
Check the Stream port to change the balance between
different audio outputs.
Adjust the sound settings to your liking; if you want to
test your adjustments, select Sync to Device first.
Equalizer
Choose the sound control you want for your gaming headset.
Presets or (self-) adjusted sound control is available.
To return to the default configuration, click Revert.
If you've made a custom sound control, click Save.
To update (and) test the (changed) configuration, click Sync
to Device.
ASTRO Command Center not detecting a40
What Can I Do If Astro Command Center Isn't Detecting A40?
Examine the USB Cable
A suitable USB cable must be used to connect the mix amp
to the command center in order to connect the headset to the command canter.
The majority of users link the two devices with a charging wire, which is
ineffective. The USB cable that came with the mix amp must be used to get the
command center to recognize the Astro A40 headset.
Changing the USB port might sometimes help troubleshoot the
situation. It is not uncommon for a user's computer to have a malfunctioning
port. This is why it's best to experiment with different ports so you can
quickly pinpoint the source of the issue. This will allow you to take the
appropriate troubleshooting steps to resolve the problem.
Keep MIXAmp in PC Mode
The current model of your mix amp is shown by the LED
indication on the power button. It is set to console mode if it has a red LED,
while it is set to PC mode if it has a white LED. If the mix amp is set to
console mode, it will not connect to your computer until you change it to PC
mode. Your mix amp gadget is most likely having the same problem.
Switching modes on the mix amp is simple; simply hold down
the power button for about 5 seconds, and the outer ring on the power button
will change colors. If the LED ring has changed to white, the mix amp has been
successfully sent to PC mode. To refresh the connection between the mix amp and
your PC, simply unplug the USB cable once and reconnect it. At this stage, the
Astro A50 should start to appear.
Firmware Update
You won't be able to utilize your headset with the command
center if the firmware on it isn't up to current. Fortunately, the command
center identifies obsolete firmware and warns customers that if they wish to
use the device with the command center, they must upgrade their firmware.
The app will walk you through each step, and all you have to
do is follow the directions to upgrade the firmware. It may take a few minutes
depending on your network speed, but after the firmware has been updated, you
can reconnect the headset to the command center.
Command Center should be installed again.
If the headset is still not being detected by the command
center after trying all of the aforementioned fixes, you should uninstall and
reinstall the application. It's fairly uncommon for the command center
application to go down like this, so chances are you're having the same
problems with the command center and your headset are OK.
In this situation, you'll need to uninstall the command
center and reset your computer. After that, you can try connecting Astro A40 to
your PC by installing the latest version of the command center. This should
resolve any minor issues with the command center program, and it should now
function properly.
The issue with the Report
If the A40 is still not detected, you should contact the
office staff for assistance. To do so, go to their website and submit a
support ticket. Tell them about the various fixes you've attempted so far and
wait for a response. They can successfully walk you through different solutions
that can help you once they've pinpointed your particular problem.
ASTRO Command Center a50 gen 4
Ensure that the A50 headset and Base Station are in sync.
Make sure the Base Station is turned on before proceeding. ... Next, ensure
sure the headset's volume wheel is set to a comfortable level. Make sure the
game voice balance on the headset's right ear cup is somewhere around the middle.
To not hear yourself, open the Astro command center, go to
microphone, and simply move the sidetone to the left to the maximum.
ASTRO Command Center for Windows 10
The Microsoft Store's ASTRO Command Center program for
Windows 10 allows full control of various ASTRO devices' changeable settings:
- MIXAMP PRO TR - MIXAMP PRO TR - MIXAMP PRO TR (Released in
2019)
- MIXAMP PRO TR - MIXAMP PRO TR - MIXAMP PRO TR (Late 2015
Release)
- A50 WIRELESS + GEN 3 BASE STATION (late 2016 release)
- A50 WIRELESS + GEN 4 BASE STATION (Released in 2019)
The software is incompatible with the C40 TR Controller and
A20 Wireless Headsets, and will not identify any other ASTRO Gaming products
prior to the generations listed above.
Conclusion
ASTRO Gaming has been in the video gaming market for almost
a decade, offering gamers a variety of professional-grade gear. Gaming
headsets, audio mixers, and game controllers are among their products. The
Command Center software was created exclusively for its gaming headsets and
audio mixers. The MixAmp Pro TR audio mixer, as well as the A20 Wireless and
A50 Wireless + Base Station game headsets are the only models it supports.